Privacy Policy

Last updated: December 7, 2025

1. Introduction

Welcome to Gurman ("we", "our app"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our food delivery mobile application.

2. Information We Collect

2.1 Information you provide:

• Registration data: name, phone number, email address
• Delivery addresses: addresses where you order food delivery
• Order history: information about your orders, preferences, and favorite dishes
• Payment information: payment card data processed through secure payment systems

2.2 Automatically collected information:

• Location data: used to determine nearest restaurants and calculate delivery costs
• Device information: device type, operating system, unique identifiers
• Usage data: how you interact with the application

3. How We Use Information

We use collected information to:

• Process and deliver your orders
• Improve service quality and personalize offers
• Send notifications about order status
• Process payments and prevent fraud
• Contact you regarding customer service matters
• Analyze and improve app functionality

4. Data Sharing with Third Parties

We may share your data with:

• Partner restaurants: to process and prepare orders
• Couriers: to deliver orders to specified addresses
• Payment systems: to process payments
• Analytics services: Firebase Analytics, Google Analytics to improve the app

We do not sell your personal data to third parties.

5. Technologies and Services Used

• Firebase: for push notifications and analytics
• Google Maps: for displaying maps and geolocation
• Secure storage: for local data storage on your device

6. Data Security

We apply modern information protection methods:

• Data encryption during transmission (SSL/TLS)
• Secure data storage on servers
• Limited access to personal data
• Regular security audits

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Withdraw consent to data processing
• Disable notifications in app settings

8. Location Data

The app requests access to your location to:

• Determine nearest restaurants
• Calculate delivery costs
• Track courier location

You can disable location access in device settings, but this may limit app functionality.

9. Push Notifications

We use push notifications to inform you about:

• Your order status
• Special offers and promotions
• Important app updates

You can disable notifications in app or device settings.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. Children

Our app is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we may have received information from a child, please contact us.

12. Changes to Privacy Policy

We may update this privacy policy. We will notify you of significant changes through the app or by email. The date of the last update is indicated at the beginning of the document.

13. Consent

By using our app, you agree to the terms of this privacy policy.